Using Sales-n-Stats with LiteCommerce software

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If you are going to use Sales-n-Stats for monitoring a LiteCommerce-based store, download from the section 'Software distributives' of Sales-n-Stats 'File area' the archive of the integration package litecommerce-x.y-connector.zip, where x and y are your LiteCommerce version numbers.

Note: Integration with Sales-n-Stats using the integration package is available for LiteCommerce beginning with the version of 2.1.

The integration package includes three files:

SnsIntegration_add-on-x.y.tar - integration module SnsIntegration;
litecommerce-x.y.sns - LiteCommerce-specific settings for import into Sales-n-Stats;
README

After downloading the archive from the 'File area', uncompress it and follow the instructions in the README file.

Install and configure the integration module

Log in to LiteCommerce admin zone. Open the 'Modules' section.


LiteCommerce admin zone: Modules section.

LiteCommerce admin zone: Modules section.

 

1.Click Browse in the 'Install new module' section to locate the integration module file SnsIntegration_add-on-x.y.tar on your machine. Select the file.
2.Click Install. The process of module installation begins.

The message 'Module SnsIntegration has been installed' signifies successful completion of the installation process.

Note: If, while running the installation, you get any messages marked red, it means some errors were encountered and the installation has not been completed properly. Resolve the issues interrupting the installation process and run the installation wizard from the beginning.

3.Use the link Click here to return to admin zone to return to the 'Modules' section.

 


SnsIntegration module has been added to the list of installed modules.

SnsIntegration module has been added to the list of installed modules.

 

Now you need to configure the module.

4.Click on the name of the integration module.


SnsIntegration module settings page.

SnsIntegration module settings page.

5.Specify the location of your Sales-n-Stats Data Collector by entering its HTTP URL and, if applicable, HTTPS URL

Note: If the monitored website has a https version make sure that the domain is the same for both http and https. For example your data collector URLs might be http://example.com/sns_collector and https://example.com/sns_collector. If the domain names are different, the same visitor will be identified as two different visitors if he moves from a http to a https page and vice versa.

6.Specify the platform of your Sales-n-Stats collector (php or ASP.Net).

Note: For the current version of Sales-n-Stats only a php-based collector is available, so choose php.

7.To use the operator button ('Click for Live Help') on your LiteCommerce site, select the check box. By leaving the check box empty you disable the button, which means your visitors will not be able to initiate visitor-to-operator communication.
8.Enter the same passphrase you used for Data Collector installation.
9.Click Submit.

Import LiteCommerce settings

After installing and configuring the integration module you need to import LiteCommerce-specific settings into your Sales-n-Stats. Do the following:

1.Click File in the Web control and communication center Main Menu, select Import settings.
2.Locate the file litecommerce-x.y.sns. Click Open. 'Import system settings dialog' is displayed.
3.Select the necessary check boxes in the 'Import system settings' dialog. Click OK. The zones used for Quick start demonstration are replaced in the Site Monitor by the zone set typical for LiteCommerce (Default zone, Catalog, Product info, Cart, Checkout, Help&Legal).

Do not forget to select the appropriate template set for Sales-n-Stats elements that appear on your LiteCommerce-based site (Main Menu -> Tools -> System settings -> Data Collector -> Web templates).