- A -

Action fields, define

Action fields, edit

Actions

Understanding Sales-n-Stats
Managing the Visitor's Profile

Actions, create

Actions, custom

Actions, pre-configured

Actions, setup

Activating software

Adv. Campaigns

- B -

Badge

Badge setup

Basic principles

Buffer database

- C -

Canned messages

Canned messages, add

Chat Marker

Chat Marker, setup

Chat Overview

Chat, end

Chats, maximum number

Click for Live Help button, integrate

Communication

Communication history

Communication Summary

Communication tools

Compact View

Connection status

Connection status, bandwidth

Connection status, non-recent stream

Connection status, traffic details

Connection, start/stop

- D -

Data Center

Data Center console

Data Center, export data

Data Center, import data

Data Center, maintenance

Data Center, remove data

Data Center, summary for the period

Data Collector

Data Collector URL

Data Collector, about

Data Collector, install

Data Collector, manual installation

Data Collector, settings

Data Collector, traffic monitoring

Data Collector, update license

Data rows

Detailed View

Detailed View, setup

- E -

Enterprise edition

- F -

Fields, system

Filters

Filters, focusing

Filters, manage

Filters, relevance

Form action URL

Form fields

Form submit pattern and data storing

Functional roles

- H -

HTML Code Generator

- I -

Incoming chat request

Indicators

Indicators, setup

Information

Information, setup

Installation

- J -

J2SE

Java

- L -

Live Communication

Live Communication dialogs templates

Live Communication dialogs, customizing

Live edition

- M -

Mail parameters

Mail parameters, setup

Main components

Main Icon

Main Icon, setup

Main menu

Main menu, Connection

Main menu, Event log

Main menu, Export settings

Main menu, File

Main menu, Help

Main menu, Import settings

Main menu, Tools

Message board

Offline Communication
Offline Communication

Message Queue

Message, leave

Messages

Messages Marker

Messages, handle

- O -

Offline Communication

Offline Communication, Messages

Offline Communication, Send message

Open chat with operator

Operations

Operations, postpone

Operator Terminal

- P -

P3P Policy

Pageview pattern and data storing

Properties, system

Property selector

Property selector, groups

Push file

Push functionality

Push image

Push message

- Q -

Queuing visitors

- R -

Reactions

Reactions, Conditions

Report, generating

Reports

Reports, built-in

Reports, by actions

Reports, create

Reports, e-commerce

Reports, edit

Reports, font size and color

Reports, General section

Reports, groups

Reports, marketing

Reports, navigation

Reports, other

Reports, subgroups

Reports, visitors

Reports, web statistics

- S -

Search phrases

Search, messages

Search, visitor

Site Monitor, layout

Site tracker, integrate

Sleeping visitors

Span tags

Status icons

System components

System settings

System settings, Network parameters

System settings, VoIP settings

- T -

Target groups

Technologies

Text chat

Tiling

Tokens

Tokens, setup

- U -

URL pattern

User's Marker

User's Marker, setup

- V -

Visitor's Badge, structure

Visitors List

Visitors List, fields

Visitor's Profile

Visitor's Profile, custom fields

Visitor's Profile, default fields

Visitor's Profile, fields

Visitors, sort

Visits

Voice chat

VoIP Settings

- W -

Web templates

- Z -

Zone Tracking Bar

Zone Tracking Bar, setup

Zones

Zones, create

Zones, divide site into zones

Zones, patterns

Zones, sample

Zones, setup