Main menu

Main system menu allows you to organize all kinds of information about your visitors, website and system functioning. You can adjust all the necessary settings to define what information about the visitors and their activity on your site Sales-n-Stats will gather, store and present. The options embedded in the Main Menu allow you to run specific tasks or monitor your system or services while remaining out of your way.

The Main Menu is located in the upper left-hand corner of your screen. It consists of four choices explained below: 'File', 'Tools', 'Connection' and 'Help'. When you select an appropriate option a submenu drops down.

Select 'File' in the Main Menu to import the system settings, export the settings, or exit the system.

Select 'Import settings' to restore the necessary settings or import new ones, choose the necessary file and click Open.

'Import system settings' dialog opens. Select the check boxes in front of the settings you want to import. Select the 'Drop existing data' check box to import new settings without saving the existing ones. If you leave the check box clear, the imported settings will be added to the existing ones.

Settings	What 'Drop existing data' removes
Visitor's Profile	All custom profile fields
Actions	All action patterns
Visitor's Badge	Tokens and Detailed View settings
Filters	All filters
Reports	All reports
Zones	All zones together with all pageviews
Adv. Campaigns	All advertising campaigns

Note: 'Import' allows you to keep the information up-to-date overriding existing settings with those in the imported file.

'Export settings' enables you to edit the system settings that can be then re-imported into Sales-n-Stats. Save the selected system settings in a file and then adjust your own settings.

To export the settings select Main Menu->Tools->Export settings. 'Export system settings' dialog opens. Then select those settings you want to export and click OK.

Note: 'Export' allows you to save a subset or all of your existing settings, edit them and then re-import it into the system.

The 'Tools' submenu gives you the following options: 'System settings', 'Data Center maintenance', 'Event log' and 'Data Center console'.

'System settings' allows you to configure the system and manage its parameters for better monitoring your site. For more information refer to the chapter 'System settings'.

Select Data Center maintenance in the Main Menu->Tools to get a quick access to the 'Data Center maintenance' settings section. For more information refer to the chapter 'Data Center maintenance'.

'Event log' provides a centralized collection point for all kinds of error reports, system alerts, diagnostic messages, and status messages generated by the system. The system records the occurrence of significant events. An 'event' is any change that occurs in the system, for example, a user's logon. Because the system may experience hundreds or thousands of events each second, it is important to distinguish which events require the immediate attention of a system administrator. Such events are recorded as entries in the system's event log for later analysis.

You can select not only the necessary system component but also an appropriate filter for it. Use Refresh to update the information in the 'Event log'. Use Cleanup to clear the visible rows in the 'Event log'. Select the necessary filter or filters and click on Cleanup.

Data Center console is used to address Data Center directly via macro commands. If you do not possess the necessary knowledge of macros use the Data Center console only if our support service managers ask you to do it.

Data Center console consists of two parts. The lower part of the console allows you to enter the appropriate macro commands. To see the results in the upper part of the dialog click the Execute button. The results that appear in the upper part of the Data Center console will be marked blue.

In some cases you might need to stop connection via Main Menu->Connection->Stop connection/Start connection, for example, if you change anything on your website or before breaking the Internet connection.

To edit Collector settings select Main Menu->Tools->Collector settings. To re-install collector or change its location use the Update license/Install collector button. The 'Update license' dialog opens, select Continue to start the installation. 'Installation Step 1. Defining Data Collector location' dialog opens. Then follow all those steps you took while installing Sales-n-Stats. (Refer to the Installing Sales-n-Stats using the installation wizard chapter).

Select Main Menu->Connection->Traffic details to get a quick access to the 'Traffic monitoring' edit dialog.

An operator can change his communication status via Main Menu->Connection->Live Help Available/Live Help Not Available or by clicking on the Click for Live Help button located in the upper left corner in all the tabs of the Web control and communication center.

If you need help or want to get more information about Sales-n-Stats select Main Menu-> Help->Help /About or press F1 on the keyboard to access the Help files or get context help for the interface element you are currently using. The system displays an overview, summary, or explanatory topic for a page or for the entire window.

To get information about a certain page, dialog, message box use the Help button situated next to the OK and Cancel buttons in the window.

Show Quick Start tour opens a demo site consisting of several web pages demonstrating the basic capabilities of Sales-n-Stats and teaching how to use it in a simple and effective way.