Data Center maintenance

Return to Introduction  Previous page  Next page

'Data Center maintenance' section allows you to view and manage information about the number of events (pageviews and visits) which took place on the monitored site and the number of visitors that came to your site. It is available via Main Menu->Tools->System settings->Data Center maintenance.

According to your needs, you can view a) the data collected and saved in the database since the moment the system was installed ('Data Center maintenance'); b) data for a certain time period ('Summary for the period' subsection).

 


‘Data center maintenance’ dialog

‘Data center maintenance’ dialog

 

The section provides some controls that allow you to export information from the database to a file, import information to the database or purge information from the database as needed.

Exporting data

To export all the data contained in your current database (pageviews, visits, visitors, actions, chats and messages) click on the Export All button. Enter a name for the export file into the 'File Name' field. Click Save. The data will be saved to an *.snd file.

Importing data

If you already exported your data in the way described above and have an *.snd file, you can restore your data by re-importing the file into Sales-n-Stats. Click Import, select the necessary *.snd file and click Open.

To import data from another collector you have to click Import from another collector to make sure all the data is imported correctly. For example, you need to use this functionality when moving to another hosting.

Removing data

To remove all statistical data from the database:

1.Click Purge All. A warning message appears.

 


Warning message: confirm before removing all data from the database

Warning message: confirm before removing all data from the database

2.Click Yes to confirm. The 'Purge' dialog will be opened.

 


The ‘Purge’ dialog: selecting data you want to remove

The ‘Purge’ dialog: selecting data you want to remove

 

3.Do one of the following:
Click the Pageviews&Profiles button to delete all the information about pageviews and visitors.
Click Pageviews only to purge the information only about pageviews.
Click Cancel to exit without changes.

Summary for the period

The section 'Summary for the period' allows you to export, import or remove the data for a certain period of time. Specify the necessary period by setting the 'Start date' and 'End date' (specific time can be set in the format 'hours : minutes') to view the number of pageviews, visits and new visitors for a certain period of time. New visitors are those who made a first visit to your website during the specified period. Click Refresh to update the information.

To remove statistical data for a certain period:

Set the start and end date of the period. Click Purge. Select the data you want to purge.

To export all the data for a certain period:

1.Click Export. The 'Save' dialog will appear.
2.Enter a name for the export file into the field 'File Name'.
3.Click Save. The data will be saved to an *.snd file.

To export the data before you delete it:

1.Set the start and end date of the period.
2.Click the Export&Purge button. Select the type of data that you want to purge.
3.After the 'Purge' dialog is closed, enter a name for the export file into the 'File Name' field of the 'Save' dialog.
4.Click Save. The data will be saved to an *.snd file.