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A connection status indicator icon in the status bar of the Web control and communication center (at the bottom of the screen) allows you to see the status of connection between Data Center and Data Collector, and, if necessary, to change the connection status.
Normally the status bar displays one of the following icons:
 means Data Collector is currently connected to Data Center and is working properly. The tooltip displayed on mouse-over allows you to see the URL of your Sales-n-Stats Data Collector.
 means Data Center succeeded in connecting to Data Collector, but Data Collector itself is not functioning correctly. The most likely reasons would be a PHP error in Data Collector or problems with the Database used by Data Collector.
 means Data Collector is not connected to Data Center. This icon appears if Data Center failed to connect to Data Collector and you chose to work offline, or if you stopped the connection manually.
If the icon  is blinking, it means the system is in the process of fetching non-recent stream. It is a process in which Data Center receives from Data Collector the information about the visits to the site which took place while Data Center was not connected to Data Collector (for example, while your Web control and communication center was turned off). Until the process of fetching non-recent stream is complete the information in database may not be full.
The 'Connection Status' section. |
Essential information about the traffic between Data Collector and Data Center can be seen next to the icon: the value in the first pane shows the current bandwidth between Data Collector and Data Center, the value in the other one demonstrates your inbound traffic for the last 24 hours.
To change the connection status, right-click on the icon and select either Start connection or Stop connection from the context menu. Selecting Traffic details from the context menu opens the Data Collector -> Traffic monitoring section of the 'System settings' section allowing you to see your traffic details.
Changing the connection status from the context menu. |
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