Communication

Return to Introduction  Previous page  Next page

This chapter provides information about different ways of communication between site visitors and Sales-n-Stats operators.

To learn more about text and voice chats refer to Live Communication section.
Find out how to send a link, a file or an image directly to the visitor's browser in the 'Using 'Push' functionality' section.
Read 'Handling multiple visitors' section to learn about queuing visitors and leading multiple chat sessions at the same time.
Consult 'Offline Communication' section for more information about sending email messages to the visitors, using 'canned' messages and searching the communication history.

 


See also:

Offline Communication

Live Communication