Tokens

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Tokens reflect certain visitor properties (for example, 'visitor has a product in the shopping cart', 'visitor refused to talk', 'first visit', etc). When the system detects the properties in a visitor, it will insert the Token icons corresponding to these properties into the subslots of the 'Tokens' slot.

You can set up as many properties as you like, but no more than four of them will be simultaneously displayed in the 'Tokens' slot, and the positions of the property icons within the slot will be regulated by the principle of priority. A tooltip can be defined for each of the icons you use.

To add Tokens for the Tokens slot:

1. Click Add. 'Edit Token' dialog will be opened.

<br> 'Edit Token' dialog, setting up conditions: a value has been entered in the condition row (In plain words, the condition expression means The number of View legal info actions performed by the visitor must be more than zero)


'Edit Token' dialog, setting up conditions: a value has been entered in the condition row (In plain words, the condition expression means The number of View legal info actions performed by the visitor must be more than zero)

 

2. Click Browse to select a new Token icon.

3. (Optional) Set the tooltip text for the icon.

4. Set the condition that will have to be fulfilled for the icon to appear in the Tokens slot of a Visitor's Badge.

•All the condition rows you add for one icon will be joined into one condition (the conditions set in the different rows will be joined by AND operator, so a visitor property will have to satisfy the conditions in ALL the condition rows for the icon to be displayed in the Visitor's Badge).

5. Click Save to apply the changes.

6. If necessary, add more values for the Tokens slot (repeat steps 1-6).

7. Arrange the items in the Token values list in order of priority with the help of upward and downward arrow buttons. Just select a list entry and click on the buttons. After arranging the Token values  click Save.

Example:

1. Select from the Property Selector: All actions -> View legal info actions -> View legal info count. This means 'The number of times the visitor has viewed legal info.

2. Select a sign of relation - > (more).

3. Enter the second part of the condition - 0.

Now the condition reads: 'The visitor has viewed legal info'. The Token in question will be displayed only on the badges of visitors satisfying this condition.

To edit an existing Token:

Click on the image12 button corresponding to the necessary list entry or double-click on the list entry. The 'Edit Token' dialog will be displayed. Inside this dialog edit the settings you want to change. Click Save to apply the changes.

To delete a Token:

Select the necessary Token in the list and click Delete. The Token will be marked with a minus sign. Click Save to apply the changes.