Sales-n-Stats quick overview
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Sales-n-Stats live help software provides companies and businesses owning e-commerce web sites with all the features necessary for offering true live customer support, monitoring current business situation at your site, analyzing its performance and maximizing online sales conversions.
If you are interested in developing long-term relationships with your customers, willing to help those who need immediate assistance and curious to know what happened last night or last month, Sales-n-Stats will be the business productivity solution that actually meets these needs.
Designed for companies and individuals running an online business, Sales-n-Stats introduces 3 basic technologies which allow you to start building strong customer relationships even before a visitor registers at your site or buys something:
Live communication
Web analytics
Visitor monitoring
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How can I benefit from using Sales-n-Stats at my websites?
Boost customer conversion ratio by providing live assistance to your visitors. Customers who need help or are in doubt can instantly contact your representative to ask questions or get a consultation.
Increase customer satisfaction level by providing personalized approach for every visitor. In Sales-n-Stats all communication history and visitor's activity is stored in a visitor's profile and is available for later reference when this customer returns to your site. Start building customer relationships from the first visit.
Know what is happening at your website now with Sales-n-Stats online monitoring. Each customer who visits your website is immediately displayed on Site Monitor so you can read the situation at your site in real time and react respectively. Your site will no longer be a black box that is playing unexpected tricks.
Eliminate costs for long distance calls with Sales-n-Stats live communication. Talk to your customers, wherever they are, using text or voice chat, without additional hardware and per minute charges.
Web-statistics, e-commerce reports and visitor analysis in one software package. Sales-n-Stats reporting engine provides all-round information about your online business suitable for sales analysis, marketing, traffic tracking, ad campaign management and other usages.
Personalized marketing campaigns & campaign performance tracking. With Sales-n-Stats visitors segmentation reports you will be able to reach targeted audience for your advertising and create personalized email campaigns. Other reports will help you to track campaign response, conversion ratio, acquisition cost, ROI etc.
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