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Any person who has visited the site monitored by Sales-n-Stats at least once will have a personal visitor profile. A visitor profile is a collection of information about the visitor and his presence on the monitored web site (the visitor's personal information, information about his/her actions on the site, communication history, search engine keywords history etc).
Visitor's Profile window
You can think of all the personal profiles stored in Sales-n-Stats system as of a big file cabinet that stores information about your visitors, customers, partners etc. So every visitor is assigned a personal profile that you can use to your benefit. The amount of data in the personal profile depends on how deeply the visitor interacts with your site. The more actions the visitor does at your site the more information he/she voluntary provides you with.
Communication History window
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You can extend your visitor profile layout with custom fields in addition to the standard fields built into the system and thus adjust it to your business specifics. For example, if you are using Sales-n-Stats in a clothing online store, you can add size field to the profile. Pet type and size could be of relevance to a pet supplies store, preferred genres and language to a bookstore, car model to an automotive store. Knowingly storing such business specific information will help you to deliver better online services for your customers.
Adding new field to Vistor's Profile
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