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Google Analytics vs. Sales-n-Stats website statistics and analytics software

Revision date: 9 Nov 2007

If we speak about website analytics software, any comparison review would mention Google Analytics. Nowadays Google Analytics (ex-Urchin) is very popular among website owners - it offers a lot of features, has clean and intuitive interface, provides many website statistics reports, features built-in integration with Google AdWords and best of all its free. However, although Google Analytics is a great tool for search engine marketing, it lacks personal touch and "live help" functionality. That forces website owners to install additional tools by adding a small JavaScript code for each such a tool. As a result every website page includes several JavaScript triggers that increases the load times and makes the web site slower. Also, gathered data (i.e. web-site statistics, live chat transcripts, visitors information) is not integrated with each other due usage of different software.

Sales-n-Stats is the solution that combines website analytics, "live help" and visitor tracking functionality in one package. In addition to the ability to analyze the whole website statistics, Sales-n-Stats provides with the ability to analyze behavior of each individual visitor: the sites he came from, the pages he viewed and the actions he made. Moreover, Site Monitor feature of Sales-n-Stats allows website owners to monitor how visitors navigate through the web site in real-time. That means no more delays between gathering web statistics and displaying results. Also live chat with a visitor is supported by background information about his visits.

General

Features Google Analytics Sales-n-Stats Free Sales-n-Stats Live Sales-n-Stats Enterprise
License Fee Free Free USD 345.00 USD 495.00
License Fee for X-Cart/LiteCommerce owners Free Free USD 299.00 USD 449.00
Trial period - - 30 days 30 days
Money-back period - - 30 days 30 days
User interface Web browser, AJAX-based interface Java application Java application Java application
Multi-operator environment Yes No No Yes
Data center All data is stored on Google's servers Data Center is a part of the user terminal Data Center is a part of the user terminal Data Center is a stand-alone Java application installed on a local computer or a local server
Integration methods JavaScript JavaScript, PHP (optional) JavaScript or PHP (optional) JavaScript, PHP (optional)
Offline Operation No Reports, visitor profiles and history of page views and actions, communication history Reports, visitor profiles and history of page views and actions, communication history Reports, visitor profiles and history of page views and actions, communication history

Built-in integration

Features Google Analytics Sales-n-Stats Free Sales-n-Stats Live Sales-n-Stats Enterprise
AdWords Yes No No No
X-Cart shopping cart No Yes Yes Yes
LiteCommerce online store builder No Yes Yes Yes
osCommerce shopping cart No Yes Yes Yes
phpNuke CMS No Yes Yes Yes
Mambo CMS No Yes Yes Yes

Web Statistics and Analysis

Features Google Analytics Sales-n-Stats Free Sales-n-Stats Live Sales-n-Stats Enterprise
Website statistics Yes Limited to 400 page views per day Yes Yes
Multi-website tracking Yes Yes Yes Yes
Geo Location Yes     Yes
Report Data update period Report data is generally updated every 24 hours, but data may sometimes take longer to appear in your account. Real-time Real-time Real-time
Goal tracking 4 goals per site; goals are series of URL patterns Unlimited number of goals; goals are either series of URL patterns or actions triggered by a PHP function Unlimited number of goals; goals are either series of URL patterns or actions triggered by a PHP function Unlimited number of goals; goals are either series of URL patterns or actions triggered by a PHP function
Per-visitor statistics (individual visitor profiles) No Page views, actions, messages Page views, actions, messages Page views, actions, messages
Real-time visual visitor monitoring No Yes Yes Yes
Ad campaigns tracking Yes, built in integration with AdWords Yes Yes Yes

Live Communication

Features Google Analytics Sales-n-Stats Free Sales-n-Stats Live Sales-n-Stats Enterprise
Live Chat No Yes Yes Yes
VoIP communication (Skype) No No Yes Yes

Reports

Features Google Analytics Sales-n-Stats Free Sales-n-Stats Live Sales-n-Stats Enterprise
Built-in visitor tracking reports Yes Yes Yes Yes
Built-in marketing campaign reports Yes Yes Yes Yes
Built-in Search Engine Marketing reports Yes, AdWords integration Yes Yes Yes
Built-in content performance reports Yes Yes Yes Yes
Built-in navigational analysis reports Yes Yes Yes Yes
Reports constructor No Yes Yes Yes
Revision date: 9 Nov 2007




 
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